Inside IFS Connect USA 2025: Platned champions data‑driven enterprise innovation

Nashville, TN | June 2–4, 2025 – Nashville, Tennessee, came alive this summer as IFS Connect North America welcomed leaders, innovators, and IFS users for a three‑day deep dive into “Industrial AI – Your Catalyst for High Performance.” Held at the Country Music Hall of Fame & Museum, the event showcased IFS’s latest advances in AI‑powered enterprise solutions .

Top IFS executives – Matt Breslin (North America President), Simon Niesler (Chief Revenue Officer), and Christian Pedersen (Chief Product Officer) – shared in their keynote addresses how IFS is weaving AI intelligence directly into business systems to enhance service quality, boost asset uptime, and speed decision‑making. During the event, Konica Minolta reported striking improvements: a 21% increase in SLA compliance, 25% higher technician output, and a 4× return on its IFS.ai investment.

A highlight of the event was the launch spotlight on Nexus Black, IFS’s collaborative initiative focused on co‑developing AI agents tailored to solve customers’ toughest operational challenges. Though introduced earlier in the year, Nexus Black’s full potential was unveiled in Nashville, showing how IFS connects clients with its expert teams to build AI-driven tools in real time.

On the expo floor, attendees interacted with partners and IFS specialists showcasing transformative technologies in field service, asset management, and project delivery. Discussions ranged from predictive maintenance and digital twins to ESG monitoring and intelligent automation – all part of IFS’s broader Industrial AI strategy.

Platned, a Silver Sponsor, made a strong impression across the show. Representatives Daniel Young, Colin Beaney, and John Logie engaged visitors in conversations about Industrial AI, digital transformation, and maximising ROI from IFS implementations – highlighting Platned’s in-depth expertise and its status as an IFS Gold Service Partner.

Why this matters for US enterprises

1. Integrated AI, not add‑ons: IFS.ai is embedded within workflows – no separate platforms required – empowering employees at the moment they need intelligent insights.
2. Measurable results: real-world cases like Konica Minolta prove AI’s value, showcasing quick improvements and solid ROI.
3. Co‑innovation at scale: Nexus Black lets businesses partner with IFS to co-create practical AI tools – turning ideas into operational reality in weeks.
4. End‑to‑end expertise: success is more likely when combining IFS software with specialist partners such as Platned, who offer industry knowledge and full-cycle support.

Bottom line

IFS Connect USA 2025 reinforced that AI isn’t just an experiment – it’s a core component of modern enterprise systems. With embedded Industrial AI, collaborative tools like Nexus Black, and partners like Platned alongside, US-based firms have a path to significantly enhance operations, profitability, and compliance – starting now.