Service

Maximise business value before, during and after implementation with Platned IFS Services

Consult with our experts

Driving the next era of innovation—built around you

Running a service-based business means juggling a lot - customers, schedules, finances, and operations. Wouldn’t it be nice if things just ran smoothly? That’s exactly what our ERP solutions do. We help service providers simplify workflows, save time, and deliver top-tier experiences without the stress. 

Tackling everyday service challenges

Let’s be real - service businesses deal with a lot of moving parts. From keeping staff schedules organized to ensuring customers are happy, every detail matters. Our ERP software helps with:

Smarter workforce scheduling

No more last-minute headaches

Better customer experiences

Personalized service without the hassle

Clear financial tracking

Stay profitable without the number crunching

Seamless data management

Everything in one place for easy decision-making

Industry-specific features designed for you

Facilities & Property Management

Facilities & Property Management

Whether you're managing office spaces or rental properties, our system makes sure things run smoothly.

Retail Aftermarket Services

Retail Aftermarket Services

From customer returns to service appointments, we help retailers deliver hassle-free after-sales support.

Platned asset

Smarter planning starts here

How do you know if your scheduling solution is holding you back? Our Planning and Scheduling – a partner perspective eBook highlights the 10 key questions every service leader should ask. Learn from Electrolux and Tetra Pak how real-time optimisation transforms performance.

Platned asset

AI-powered scheduling for better service outcomes

The Optimise Your Field Service 2025 eBook shows how IFS Cloud Planning and Scheduling Optimisation, delivered with Platned expertise, helps organisations transform service performance. From higher first-time fix rates to lower carbon emissions, PSO enables real-time workforce alignment, reduced travel, and improved SLA compliance. Explore case studies from Konica Minolta, Proximus, PHS Group, and Xcel Energy, and see how industry leaders are achieving smarter, more sustainable service.

Frequently asked questions

Absolutely! Our ERP platform makes managing remote teams easy with scheduling tools, digital workflows, and real-time collaboration features.

Our system tracks preferences and interactions so you can deliver personalized experiences and keep customers coming back.

Yes! We include tracking tools to monitor energy efficiency and ensure compliance with environmental regulations.

It simplifies budgeting, provides automated financial tracking, and generates easy-to-read reports so you always know where your money is going.

Let’s make running your service business easier

Whether you manage properties, retail services, or customer-driven operations, we’ve got the tools to streamline your workflows and boost your bottom line. Ready to get started?