IFS Managed Services
Running and maintaining IFS is no small task - it requires deep technical knowledge, cross-functional expertise, and a solid grasp of the application’s architecture. That’s why Platned offers 24/7 Managed Services, giving you round-the-clock access to a dedicated team of IFS specialists with decades of hands-on experience. We handle the complexity, so you can stay focused on driving your business forward.
Request a meetingEnsure high availability for your IFS environment
24/7 IFS Managed Services
With Platned’s Managed Services, you can count on reliable, around-the-clock support. We’re committed to delivering 99.95% uptime across your critical IFS landscape, including:
IFS application servers
Core services and system logs
Oracle database environments
Our goal is simple: keep your IFS system running smoothly - day and night.

Optimise your IFS Cloud with Platned
Platned’s managed hosting services enhance IFS Cloud™ performance, security, and scalability. We offer flexible support options - from basic operations to full system management and disaster recovery.
Built on Azure and AWS, our infrastructure is reliable and monitored 24/7. We handle updates, backups, and security, so your team can focus on strategic priorities.
Maximize the value of IFS Cloud with Platned’s expert support.
What sets our IFS Managed Services apart
Expertise, proven delivery
Platned’s Managed Services team brings unmatched experience, with most consultants holding over a decade of hands-on IFS knowledge. We specialize in personalized support and have extensive technical skills in both Oracle environments and cloud-based hosting platforms like Microsoft Azure and AWS.
Smart operations, real efficiency
Our focus is on performance and value. We don’t just throw more resources at a problem - we investigate thoroughly to deliver the most efficient and cost-effective solutions for your IFS environment.
Uptime you can count on
We commit to 99.5% uptime - and we consistently outperform it. Our proactive 24/7 monitoring systems currently support 99.97% availability across all critical components, including application services, server infrastructure, and databases.
End-to-end coverage
From core IFS applications and infrastructure to related third-party systems, our team manages everything - patching, updates, system cloning, and backups - so your operations stay secure and uninterrupted.
Flexible by design
No matter where or how your IFS solution is hosted - on-premise or in the cloud - we’ve got it covered. Platned supports all IFS versions, including legacy systems dating back to 2003.
What’s included in Platned’s Managed Services
Platned’s IFS Managed Services are designed to simplify operations, reduce downtime, and give your team peace of mind. Our support extends across all key areas:
Full management of your IFS applications and Oracle databases
Infrastructure support—whether hosted on-premise or in the cloud (Azure, AWS, etc.)
Integration and support for third-party applications
Monthly maintenance for optimal system performance and security
Deployment of IFS and Oracle patches and updates
Environment cloning for development and testing.
Reliable IFS system backups and recovery planning
Optional add-on services based on your specific needs
Need something less than 24/7 support? We offer flexible service models - talk to us about options that fit your business.
Platned Gateway: Your IFS support hub
To elevate your managed services experience, we offer Platned Gateway—a centralised support platform that simplifies IFS operations. It delivers:
24/7 expert technical support
Central access to Field Service Management (FSM), Planning & Scheduling Optimization (PSO), and other specialist services
Monitoring tools and proactive system alerts
Support for integrations, routine updates, and incident resolution
Over 99.9% uptime for environments using Gateway
Platned Gateway ensures your IFS solution is always aligned with your evolving business needs—efficient, secure, and fully supported. Learn more about Platned Gateway

Frequently asked questions
Is Platned’s Managed Service hosting-specific?
No—we support both on-premise and cloud-hosted environments (e.g., Azure, AWS). Our services are version-agnostic, including support for legacy IFS versions.
How does Platned secure and scale IFS Cloud™ environments?
We implement best-practice security, including encryption, backup automation, and cloud-optimized scaling strategies - ensuring your environment is both resilient and flexible.
What industries does Platned support?
Our experience spans manufacturing, energy, utilities, construction, and service industries. We tailor support to your specific sector’s needs.
What’s the advantage of Platned’s global delivery model?
With 24/7 support teams across time zones, you get consistent, responsive service - wherever and whenever you need it.
Let’s talk IFS support
Secure expert management of your IFS environment. Request a no-obligation consultation, audit, or try our services free for one month.
Other Services
Platned IFS ERP Solutions
You can now focus on your core business while we ensure smooth functioning and uninterrupted operations of your total ERP system.
Multinational team of experts armed with multi-dimensional skills & expertise in multiple ERP systems.
Extensive multi-industry knowledge.

