IFS Managed Services

Running and maintaining IFS is no small task - it requires deep technical knowledge, cross-functional expertise, and a solid grasp of the application’s architecture. That’s why Platned offers 24/7 Managed Services, giving you round-the-clock access to a dedicated team of IFS specialists with decades of hands-on experience. We handle the complexity, so you can stay focused on driving your business forward.

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IFS Managed Services

Ensure high availability for your IFS environment

24/7 IFS Managed Services

With Platned’s Managed Services, you can count on reliable, around-the-clock support. We’re committed to delivering 99.95% uptime across your critical IFS landscape, including:

IFS application servers

Core services and system logs

Oracle database environments

Our goal is simple: keep your IFS system running smoothly - day and night.

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Optimise your IFS Cloud with Platned

Platned’s managed hosting services enhance IFS Cloud™ performance, security, and scalability. We offer flexible support options - from basic operations to full system management and disaster recovery.

Built on Azure and AWS, our infrastructure is reliable and monitored 24/7. We handle updates, backups, and security, so your team can focus on strategic priorities.

Maximize the value of IFS Cloud with Platned’s expert support.

Expert-led IFS Managed Services

Our Managed Services team is made up of certified IFS professionals with extensive experience supporting complex ERP environments. We take full responsibility for managing your IFS system - providing proactive, end-to-end support so you can run your business with confidence.

Our services are hosting-agnostic and work seamlessly whether your system is on-premise or in the cloud (including Microsoft Azure or AWS). We handle the daily management tasks, allowing your internal team to focus on user coordination and strategic initiatives.

What sets our IFS Managed Services apart

Expertise, proven delivery

Platned’s Managed Services team brings unmatched experience, with most consultants holding over a decade of hands-on IFS knowledge. We specialize in personalized support and have extensive technical skills in both Oracle environments and cloud-based hosting platforms like Microsoft Azure and AWS.

Smart operations, real efficiency

Our focus is on performance and value. We don’t just throw more resources at a problem - we investigate thoroughly to deliver the most efficient and cost-effective solutions for your IFS environment.

Uptime you can count on

We commit to 99.5% uptime - and we consistently outperform it. Our proactive 24/7 monitoring systems currently support 99.97% availability across all critical components, including application services, server infrastructure, and databases.

End-to-end coverage

From core IFS applications and infrastructure to related third-party systems, our team manages everything - patching, updates, system cloning, and backups - so your operations stay secure and uninterrupted.

Flexible by design

No matter where or how your IFS solution is hosted - on-premise or in the cloud - we’ve got it covered. Platned supports all IFS versions, including legacy systems dating back to 2003.

What’s included in Platned’s Managed Services

Platned’s IFS Managed Services are designed to simplify operations, reduce downtime, and give your team peace of mind. Our support extends across all key areas:

Full management of your IFS applications and Oracle databases

Infrastructure support—whether hosted on-premise or in the cloud (Azure, AWS, etc.)

Integration and support for third-party applications

Monthly maintenance for optimal system performance and security

Deployment of IFS and Oracle patches and updates

Environment cloning for development and testing.

Reliable IFS system backups and recovery planning

Optional add-on services based on your specific needs

Need something less than 24/7 support? We offer flexible service models - talk to us about options that fit your business.

What our customers say

Platned Gateway: Your IFS support hub

To elevate your managed services experience, we offer Platned Gateway—a centralised support platform that simplifies IFS operations. It delivers:

24/7 expert technical support

Central access to Field Service Management (FSM), Planning & Scheduling Optimization (PSO), and other specialist services

Monitoring tools and proactive system alerts

Support for integrations, routine updates, and incident resolution

Over 99.9% uptime for environments using Gateway

Platned Gateway ensures your IFS solution is always aligned with your evolving business needs—efficient, secure, and fully supported. Learn more about Platned Gateway

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Frequently asked questions

No—we support both on-premise and cloud-hosted environments (e.g., Azure, AWS). Our services are version-agnostic, including support for legacy IFS versions.

We implement best-practice security, including encryption, backup automation, and cloud-optimized scaling strategies - ensuring your environment is both resilient and flexible.

Our experience spans manufacturing, energy, utilities, construction, and service industries. We tailor support to your specific sector’s needs.

With 24/7 support teams across time zones, you get consistent, responsive service - wherever and whenever you need it.

Secure expert management of your IFS environment. Request a no-obligation consultation, audit, or try our services free for one month.

Find out more:

Secure cost-effective, expert management of your IFS solution. Ensure the success of your IFS environment with Platned’s IFS Support Services. To request a no obligation consultation, an audit, or to discuss a free one month trial, register below.

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Other Services

Platned IFS ERP Solutions

You can now focus on your core business while we ensure smooth functioning and uninterrupted operations of your total ERP system.

Multinational team of experts armed with multi-dimensional skills & expertise in multiple ERP systems.

Extensive multi-industry knowledge.

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Let’s talk

Have a question? Chat with us, give us a call, or fill out our contact form.

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