Case Study
Precision Analyzer Company partners with Platned to strengthen IFS managed services
Precision Analyzer Company (PAC), a global leader in laboratory and process analysis technology, partnered with Platned to modernize its managed services, improve visibility, and enhance system performance across its IFS environment.
As a long-time IFS user, PAC wanted to streamline updates, strengthen cybersecurity, and prepare for the next stage of its digital journey with IFS Cloud™. By working with Platned, PAC now benefits from continuous monitoring, expert technical support, and a clear roadmap for future upgrades – all while reducing operational costs and complexity.
Key benefits PAC gained
Greater transparency and insight using Platned’s advanced monitoring tools
Faster resolution times backed by expert technical knowledge
Cost savings compared to the previous service provider
Improved security posture and reliability
Trusted partnership built on responsiveness and accountability
Seamless global coordination across multiple business entities
Scalable support through Application Managed Services planned for rollout
A unified technology strategy aligned with future IFS Cloud adoption
It’s working really well with Platned. Now when we ask technical questions on a call we get actual answers. With our previous managed services provider, it was invariably ‘I’ll get back to you’.
Stevan Bibby
Global IT Infrastructure and Systems Director
PAC
Precision Analyzer Company (PAC) designs and manufactures high-performance analytical instruments for laboratory and process applications, serving industries such as hydrocarbons, petrochemicals, and specialty chemicals.
Founded in 1995 and headquartered in Houston, Texas, PAC operates 15 global offices with more than 500 employees and over 140 distributors. As part of the Indicor technology group, PAC combines innovation and precision to deliver trusted measurement solutions worldwide.
