Associate ERP Consultant/ ERP Consultant – Manufacturing (Sri Lanka)

Platned is a rapidly expanding Enterprise Services company with a global presence, headquartered in the UK. We are business transformation experts who specialise in serving clients utilising the world-class IFS product suite. We do this by providing comprehensive solutions and IT consultancy to help them maximise their investment and achieve their business objectives.

Role Overview

Are you an experienced IFS Consultant who has a sound understanding of the Manufacturing module and is looking for a new opportunity with a fast-growing global business? We are on the lookout for a dynamic individual to join our Support team.

This highly visible role will see you at the forefront of delivering premium IFS offerings directly with Platned customers.

Responsibilities

Advise and guide the customer, listen and challenge in order to understand the customer’s needs, and advise the customer in their usage of IFS products.
Configure IFS ERP Software to match specific client requirements for optimal performance.
Be involved in different phases of the project life cycle that address the customers’ key requirements, including conducting customer training.
Provide customers with ongoing support and maintenance services to ensure the continued success of the implemented ERP system.
Respond and resolve issues related to the IFS product, including system errors, performance issues, and integration problems, to ensure uninterrupted operation for Platned’s customers by meeting committed SLA’s.
Provide permanent solutions for recurring issues through RCAs.
Identify opportunities for improvement that can add value to customers’ business operations.
Continuously develop deep expertise in IFS ERP software functionality: staying abreast of new features of best practices.

Knowledge, skills, and abilities

• A bachelor’s degree in the area he/she is applying for or an equivalent professional qualification.
• Minimum of 2 years’ working experience within IFS ERP in the functional area.
• Good understanding of the concepts and fundamentals of the functional area he/she is applying for.
• Good communication skills in the English language.
• The ability to work independently and have a results-oriented mindset while closely collaborating and working with team members.
• Implementation experience is not mandatory, but will be considered advantageous.
• Experience in global support and holding an IFS Practitioner certificate are desirable additional qualifications.

What We Offer:
An opportunity to join a leading ERP and IT Consulting Services company.
A supportive and collaborative work environment that values innovation and continuous learning.
Competitive compensation package and benefits.
Opportunity for career growth as we expand our presence globally.

If you are an experienced IFS ERP Consultant and prepared to work for a global company, we encourage you to apply. Please submit your resume outlining your relevant experience. Apply through LinkedIn (preferred) or email to careers@platned.com. Due to the urgency of filling this role, we will be conducting interviews promptly and deciding within a short period.